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JSD-hero4 Core IT Processes Managed Through Jira Service Desk

 

Webinar

Join Suze Tracy, Praecipio Consulting's Solution Architect, for a look at the ITIL framework and how it can be instrumental to 4 core IT processes, including service request management, incident management, problem management, and change management. One of the best Atlassian tools Suze found to address these 4 core IT processes and help organizations remain competitive is Jira Service Desk. 

Register now to learn how Jira Service Desk helps your organization remain competitive by continually improving and reacting to changing environments. 

Wednesday, Jun 12th at 11:00 am CT! 

  • Details

    What constitutes as a "core process"? Wikipedia describes 'Core business process' as "a business's success depends not only on how well each department performs its work, but also on how well the company manages to coordinate departmental activities to conduct the core business process". While every organization has core business processes to handle every possible scenario, in our upcoming webinar Suze Treacy, Praecipio Consulting's Solution Architect, will review 4 core IT processes that are commonly managed through Jira Service Desk. The webinar will cover:

    jsd• ITIL Framework: Understanding the foundation

     Core IT Processes: Service request management, incident management, problem management, change management

     Why Jira Service Desk: Offered benefits

     Implementation Options: Factors to consider when dealing with core IT process implementations

    Make sure to register today to learn how all of these 4 core ITIL processes maximize the efficiency of service and responsiveness. This will help you (and your team) continually improve, and react to changing environments to remain competitive.